Credit card boss has unusual email rule
People at work ask hundreds of questions every day by email. For some, this can lead to anoverflowing inbox. Mastercard boss, Ajay Banga, has a very different approach to dealingwith this type of email, as Lesley Curwen discovered.Curwen: Let me ask you a question about your management technique. I understand you’vegot a rule: if an employee sends you an email asking permission to do something, then there’sa very specific reaction to that. If you don’t get a reply to the email, what happens then?Banga: Well, that’s all about urgency. Basically, my approach is that if you don’t get ananswer within…
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