The days are past (if they ever existed) when a person, company or brand could tightly control their reputation — online chatter and spin mean that if you’re relevant, there’s a constant, free-form conversation happening about you that you have no control over. Tim Leberecht offers three big ideas about accepting that loss of control, even designing for it — and using it as an impetus to recommit to your values. «…Companies are losing control. What happens on Wall Street no longer stays on Wall Street. What happens in Vegas ends up on YouTube. (Laughter) Reputations are volatile. Loyalties are…

While English is not the most widely spoken language in the world when you look at it in terms of the number of native speakers, it is the world’s most prominent language. While a larger number of people speak Chinese, that language is largely confined to China. English on the other hand, is spoken around the world. It has been estimated that out of the roughly 6 billion people that are alive today about 350 million speak English. When you look at the importance of English for International Business, you must look at more than just the number of people…

Как стать успешным – см. http://www.youtube.com/watch?v=-jNkPQuUC7c

Урок делового английского – Главный Офис: см. http://www.talkenglish.com/LessonDetails.aspx?ALID=442

These are some of the most common telephone phrases used when answering a business call. You should learn them until you are comfortable using them. Answering the phone:- Good morning/afternoon XYZ Ltd. How can I help you? Connecting a caller:- I’ll put you through now. One moment please. Explaining there’s a problem:- I’m sorry, but the line’s engaged at the moment. I’m sorry. There’s no reply. I’m sorry, but he/she’s out of the office at the moment. I’m afraid he/she’s on the other line at the moment. Offering help:- Would you like to hold? Is there anyone else who could…